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Mon-Fri: 8am – 5pm
Sat: 8am – 1pm.
15205 Moran Street. Westminster, California 92683
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This time going to El Pollo Loco was as good as usual. I flew in from Seattle and bought a friend who's never eaten at El Pollo loco's and we got it to go and headed to our hotel. Even though it was burned, some of the food was delicious.
I’ve been coming to this El Pollo loco for a while now since switching office locations. The staff is always on point and respectful. The restaurant is always clean. They keep their music at a decent level and often on a Spanish music channel to keep the Latin theme. The girl with short hair and tattoos (I think she’s the manager) is always on top of things and treats her employees great also…. Probably one of the reasons the place is ran well.
El Pollo Loco's nutrition info says that one chicken breast should be 4.3 oz. If they do not like you, they will cut corners and they will give you a small piece. But if they like you, they will take care of YOU. This location is not a friendly location. If you are looking for El Pollo Loco, I don't recommend this location, no GOOD, period. It seems like they are always upset with something. I was there on 2/04/2024, 6 22 pm, Sunday. I talked to the maneger, I told him about my issue. He did not care too much. This location needs a mature maneger not just a high school adult.
My experience at this location was great. The manager took my order and was very polite. It was very fast, and the food tasted really good. It was just how I ordered my tostada, no beans, no pico, and no sour cream. There was no mistakes and there was more than enough chicken. I asked an employee for avocado sauce, he gave me 2 and when I asked for more he did not complain or give me a hard time, he asked me how much more did I want, and he gave them to me without hesitating.
The lady at counter got my order right first time, didn't have to repeat And she was super busy! Impressed!