Banfield Pet Hospital

5840 Edinger Ave A, Huntington Beach, CA 92649, USA

About Banfield Pet Hospital

3.8 / 5

from reviews

    Alisha Hunt
    -
    November 16, 2024

    We signed up for the Banfield wellness plan and it has been well worth it. We got our dogs teeth cleaned, have done all the vaccinations, and unfortunately even had to come in on an emergency basis. Banfield is literally the most affordable vet we've ever had. I'm not sure if we would be able to give our dog all the treatment he needs otherwise. Staff is always friendly. They give me advice with finances and care of my dog in mind. 4 stars only because I always have to call and wait on hold a lot.

    Hunter Escallier
    -
    October 04, 2024

    Horrible customer service, no communication, computers are down or slow…always, and no sympathy. I took my sick kitten with parvo there for a “drop off” appointment. Was told it shouldn’t take longer than 2 to 4 hours (which still to me seems pretty long for a kitten to just stay in their cages in the back). It took over 7 hours!!!!!!! I’m not even exaggerating!! I honestly wish I was. I didn’t receive a call from the front letting me know it was taking longer than expected….i got nothing. I finally called after 5 1/2 hours. Had to hold for 15 minutes. Then they tell me my kitten hasn’t been seen by the doctor yet they are out to lunch and it’s going to be another 1 1/2 hours. I’m livid. No apology just silence from the receptionist on the phone. Please don’t bring your animals here.

    Sondra Vaxmonsky
    -
    January 11, 2025

    Great place to go for my dogs. Love the staff. Always very polite. Dr Hunter and the vet techs are 🐾 Pawsome

    Sherrie Courtney
    -
    June 26, 2023

    My fur baby has been going to Banfield since he was rescued. He had some health issues when I rescued him. He is now healthy and happy!! He is always nervous in new settings and with people he does not know. This location is staffed with caring individuals who ALWAYS have the pet’s interest at heart.

    Audrey Megerdichian
    -
    September 14, 2024

    Been going to multiple Bandfield locations in multiple different states. Some are absolutely wonderful and some not so much. This one isn't worth your time. Either go to a different bandfield location and or a different hospital all together. The vet we saw was incompetent and management is just money hungry.

    Banfield Pet Hospital

    Our Address

    5840 Edinger Ave A, Huntington Beach, CA 92649, USA

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