WAGS Pet Adoption

Claudia B.

-

July 02, 2026

I found this place to be very disappointing because of the lack of communication and consistency throughout the adoption process. We visited last Sunday and met the sweetest dog. At first, we were told the dog was a male, but the next day we found out she was actually female. Since the rescue was closed on Monday, there wasn't much we could do. Yesterday, Tuesday, I reached out before closing time to confirm her age and ask what steps we needed to take to place her on hold but we were told they didn't know much about her and to check back today in the afternoon. The dog wasn’t listed as of this morning at 8 am, and they open at 1 pm. When I reached out today, I was surprised to learn that she had already been placed with someone else. I completely understand that the staff are volunteers, and I appreciate the time they give to helping animals. However, a little empathy, clear communication, and professionalism would have made a huge difference. Thankfully, there are many wonderful rescue organizations and countless animals still waiting for loving homes. Our family is committed to adopting a rescue, we just need to find the right organization to work with. What disappointed me most was feeling like we weren't given a fair opportunity. I grew up with both dogs and cats, and every one of our pets lived long, happy lives—most for 12-15 years, and our last rescue dog lived to be 16. If potential adopters are being screened, I hope those decisions are based on meaningful factors and not on assumptions or first impressions. Every family deserves to be treated with respect, and every adopter deserves honest, timely communication, which WAGS fails to do.

Masha Burke

-

July 05, 2026

Have been volunteering at WAGS with my kiddos for over a year. Wonderful no kill (!!!) shelter where staff really cares about pets and their well-being. Various programs are used to give animals as good quality of life as possible in shelter environment while helping them gain skills to improve their chances for adoption. They have so many wonderful pets ready to find their forever homes!

Reyna Ly

-

December 03, 2025

WAGS truly is an amazing organization that takes care of their animals no matter what comes in their way. Rain, shelter illnesses, you name it. I have been volunteering since February 2025 and just adopted a dog from WAGS. All the staff and managers are very friendly and supportive! I highly recommend volunteering and/or adopting from here!

Gabrielle Banzon

-

August 18, 2025

A shelter that really cares about the pets in their care. They have lots of pets that is need of a forever home. the organization does their best to train and take care, and provide as much information about the pets as much as possible to better increase the chances of the dogs being adopted. a great shelter to find your next furry best friend!

mia wolfe

-

May 10, 2026

My uncle met a sweet corgi mix named Sadie yesterday during one of the organization’s volunteer walks. We immediately let WAGS know we were seriously interested and planned to come the following day around 4 PM specifically to meet and adopt her. We rearranged our schedules and drove out there excited and hopeful. Then, while we were literally 10 minutes away, we called and were abruptly told by Cortney Dorney that Sadie had already been adopted an hour earlier. No courtesy call. No email. No attempt to notify us despite them knowing we had committed to coming. What makes the situation even more questionable is that the volunteer with Sadie had told my uncle the dog still needed a vet check before she could officially be adopted. Apparently that requirement disappeared the moment another family showed up with money. The whole process felt careless and transactional. Instead of thoughtfully matching dogs with good homes, it felt like a first-come, first-served scramble where communication and fairness don’t matter. We were also concerned that there seemed to be no proper home verification done before handing Sadie over, which makes you wonder how seriously they actually screen adopters. The worst part was the complete lack of empathy. Cortney was dismissive and rude on the phone, acting like our frustration was an inconvenience rather than a completely understandable reaction after being led on and ignored. After reading other reviews describing similar experiences, it’s clear this isn’t a one-time mistake. WAGS seriously needs to improve its communication, professionalism, and adoption procedures if it actually cares about both the animals and the people trying to give them homes.