About CVS Pharmacy
Our Address
200 Westminster Mall, Westminster, CA 92683, USA
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get a phone system that works. there is no way to call this pharmacy. unacceptable in healthcare. AI is not my pharmacist, you are.
I had a great visit today with my CVS pharmacy, it's always a great visit.
Very quick service and staffs were nice.
I have been a loyal customer at CVS Pharmacy for several years, and I can confidently say that I will never consider using any other pharmacy. The pharmacists, technicians, and the entire staff at this location are truly exceptional, consistently going above and beyond to serve their patients. A recent experience exemplifies their exceptional commitment to customer care. About a week ago, I had just left my oncologist's office and urgently needed to pick up a prescription that she had newly prescribed. Unfortunately, I found myself stuck in heavy traffic, and it seemed I would arrive at the pharmacy just a few minutes after their closing time. In a bit of a panic, I called the pharmacy to inform them of my situation and stress how crucial it was for me to obtain the medication that day. To my amazement, both the technician and the pharmacist collaborated to ensure I received my prescription, despite the fact that I was running late. I arrived shortly after their official closing time, and to my great relief, they were both waiting for me. They had willingly extended their working hours, solely to provide me with my essential medication. This act of kindness and dedication is something I will never forget. Every encounter I've had with the team at this pharmacy is marked by their unwavering commitment to providing exceptional service. They consistently make me feel secure and well-cared for, which, in today's world, is a rare and precious find, whether at a pharmacy or almost anywhere else. I consider myself incredibly fortunate to have discovered this pharmacy and am profoundly grateful for everything they have done and continue to do for me as their patient. — Jaime E.
I'm a prescriber .I called on 01/05/24 to prescribe medicine for one of my patients ,after giving some unnecessary information to the automated system finally someone in the pharmacy picked up the phone and after explaining to her ,she asked me to HOLD ON FOR A QUICK SECOND it took them about 11 more minutes to get back to me while my other patients at the office waiting . The second lady introduced herself as the pharmacy manager and when I complained about the long wait time ,she said she was also busy ,I told her , so why your employee asked me to hold on just ONE QUICK SECOND ??!! She could have told me to call back later or let me leave a voice mail . The manager did not sound very friendly especially to a colleague who was giving them business. She said if you want to complain you must .... I didn't let her continue and said No thank you I send the prescription to another pharmacy. If they treat the doctor who is busy at work this way ,what about customers?? As a prescriber I will never call that pharmacy for my patients again.