CVS Pharmacy

200 Westminster Mall, Westminster, CA 92683, USA

About CVS Pharmacy

4 / 5

from reviews

    Beatrice Carter
    -
    October 25, 2023

    I have been a loyal customer at CVS Pharmacy for several years, and I can confidently say that I will never consider using any other pharmacy. The pharmacists, technicians, and the entire staff at this location are truly exceptional, consistently going above and beyond to serve their patients. A recent experience exemplifies their exceptional commitment to customer care. About a week ago, I had just left my oncologist's office and urgently needed to pick up a prescription that she had newly prescribed. Unfortunately, I found myself stuck in heavy traffic, and it seemed I would arrive at the pharmacy just a few minutes after their closing time. In a bit of a panic, I called the pharmacy to inform them of my situation and stress how crucial it was for me to obtain the medication that day. To my amazement, both the technician and the pharmacist collaborated to ensure I received my prescription, despite the fact that I was running late. I arrived shortly after their official closing time, and to my great relief, they were both waiting for me. They had willingly extended their working hours, solely to provide me with my essential medication. This act of kindness and dedication is something I will never forget. Every encounter I've had with the team at this pharmacy is marked by their unwavering commitment to providing exceptional service. They consistently make me feel secure and well-cared for, which, in today's world, is a rare and precious find, whether at a pharmacy or almost anywhere else. I consider myself incredibly fortunate to have discovered this pharmacy and am profoundly grateful for everything they have done and continue to do for me as their patient. — Jaime E.

    hamid giahi
    -
    January 05, 2024

    I'm a prescriber .I called on 01/05/24 to prescribe medicine for one of my patients ,after giving some unnecessary information to the automated system finally someone in the pharmacy picked up the phone and after explaining to her ,she asked me to HOLD ON FOR A QUICK SECOND it took them about 11 more minutes to get back to me while my other patients at the office waiting . The second lady introduced herself as the pharmacy manager and when I complained about the long wait time ,she said she was also busy ,I told her , so why your employee asked me to hold on just ONE QUICK SECOND ??!! She could have told me to call back later or let me leave a voice mail . The manager did not sound very friendly especially to a colleague who was giving them business. She said if you want to complain you must .... I didn't let her continue and said No thank you I send the prescription to another pharmacy. If they treat the doctor who is busy at work this way ,what about customers?? As a prescriber I will never call that pharmacy for my patients again.

    Tammy Nguyen
    -
    December 09, 2022

    Was assisted by the pharmacist name, Angela C and a tech named Jasmin R. It was my first time at his pharmacy and needed the medication transfer. Their customer service was exceptional and they went above and beyond to make me feel welcomed. They didn’t only do the job, but they did it with compassion. That is a difference.

    Lexa Clay
    -
    January 29, 2019

    The pharmacist was extremely rude to me. I came in to fill my prescription and she acted as if I was stupid for using this pharmacy when I had recently been to another. I tried to explain that the other one I went to was 24 hrs so it was convenient and she just insisted “for future reference stick to one pharmacy”. Which thanks to you I will stick to my other pharmacy. Even tho I have to drive across town it is worth the quality customer service to go to the other pharmacy.

    Stephanie Franco
    -
    January 16, 2022

    I love these girls! Had gone to another CVS and called multiple sites to get in for vaccine with no luck! These girls helped me get in, I was out in less then 30 minutes . They saved my life when I had given up trying to get in! Thank you!

    CVS Pharmacy

    Our Address

    200 Westminster Mall, Westminster, CA 92683, USA

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    15205 Moran Street. Westminster, California 92683

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